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Our Waiting Area header
You will find us right in the heart of clubland on the Prince of Wales Road, not only is this a prominent location but also the biggest waiting area in the country!

Simply walk up the stairs, collect your ticket, sit back in one of our 50 seats in chocolate leather, relax, perhaps grab a coffee and wait for your number to be called out. At peak times there will be taxi marshalls on hand to escort you to your vehicle ensuring a safe and pleasant experience. During these peak times there are also door staff on site to oversee the operation and CCTV running 24/7, safety is paramount and exclusive to our Courtesy Taxis waiting room!

The waiting room was made famous nationally in October 2013 when Channel 4, after searching for a venue nationally, decided to make a fly-on-the-wall documentary there. Nine cameras were set up in the waiting area, two in the control room and six in various cars and bus’s, they were left running for 24hrs a day. Drivers and passengers were interviewed and before we knew it local celebrities were born on the ‘Up All Night - The Minicab Office’ as the hour long documentary received over 1.25 million viewers, not bad for the first time out!!

In 2014 we upgraded our computer booking and dispatch system along with all the PDA’s in the cars to the latest Autocab ‘Ghost System’. Within this equipment it still has conventional ‘callback’ system for landline bookings but also a complimentary ‘textback’ service that will immediately text you back after making the booking giving you peace of mind that your taxi has been booked. The second text will notify you that your taxi has been dispatched and the third to let you know that the taxi has arrived, the model, colour and registration of your car. With safety always in mind at Courtesy Taxis, this saves the passenger waiting outside or another passenger taking their taxi, guaranteeing peace of mind.

For the latest booking app information please download the ‘Courtesy Taxis’ app.
We are available 24hrs a day 365 days of the year
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City Centre Location header
Find us at our Prince of Wales Road Box Office, above Pulse opposite Rocco's. We offer a 50 seat luxurious waiting room for your comfort and CCTV for your safety, 24 hours a day.  
Book Via Our App header
  Our mobile app is available to download from the iTunes store and Android. Download the app to your phone, register your details and book your taxi.

Now it's even easier to book with us.
Why Choose Us
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